About Property Rules and Regulations
May I have guests?
At this time, only reported guests are allowed. If you wish to have guests in your rental property, please contact reception as early as possible to have them admitted. All guests must present valid photo identification before entering the property.
Can I bring pets with me?
Yes, we allow pets on the property up to 10 kg (20 lbs) and in the rentals. Please remember that you are responsible for picking up after your pet and any damages your pets may cause.
Are parties allowed?
While intimate gatherings are expected, parties are not allowed on the premises. That said, we do organize weddings, business events, wellness retreats, and other special events. Visit our Services page for details. If you wish to organize an event, contact reception.
Can I bring a Polaris or Quad?
Yes, you may. While these vehicles are not to be driven on premises, they may be parked in the external parking lot, which is guarded 24/7 by private security.
Can we come and go from the property anytime?
Yes, of course, without problems. We have 24/7 security
What are the times that I can use the public areas?
- Co-working hours: 8 a.m. to 5 p.m.
- Pool hours: 7:00 a.m. to 9:00 p.m.
- Gym hours: 6:00 a.m. to 8:00 p.m.
- Property-wide quiet hours begin at 11:00 p.m. and continue through 8:00 a.m. If you need anything from the public areas, please contact reception.
About Amenities and Activities
Do you have a work area?
Yes, we have a co-working space with business facilities overlooking the infinity pool. It’s well appointed and equipped with high-speed fiber optic internet access.
Do you have parking?
Yes, we provide 24/7 onsite covered parking, although there are limits on the number of vehicles we can house.
Do you have a restaurant?
There is an onsite clubhouse that serves up snacks, drinks, and cocktails . Want to stay in and order out? We have a local San Juan del Sur delivery service for any restaurant in town.
What do the tours and experiences you offer cost?
All rates are subject to change.
- Adventure Park Estimates: Adventure Package: $38 USD per person (Canopy Tour, Tarzan Swing or Rappel)
- Adrenaline Package: $46 USD per person(Canopy Tour, Tarzan Swing, Rappel)
- Eco Tour Package: $39 USD per person (Canopy Tour, Walking Trail, Iguanarium)
- Nature Package: $14 USD per person (Walking Trail, Iguanarium Rancho Chilamate ~ Horseback Riding)
- Daily Beach Ride: $79 USD per person
- Sunset Beach Ride: $89 USD per person, per ride
- Cruising & Fishing: Fishing Charters $390 USD
- UpPortal Del Mar Paddleboard Rental 1.5 hours $10 USD per person
- Playa Hermosa one-hour hour surf class: USD $40 per person
- Play Hermosa daily board rental: $20 USD
Granada Discovery:
- Granada City Tour & Isletas – $70 USD per person
- Masaya Volcano Night Tour & Artisanal Market – $80 USD per person
- Mombacho Volcano and Coffee Plantation – $70 USD per person
- Private Yoga Class – $ 50 USD per hour, per person
In house Spa Services
- Massage – $50 USD per hour
- Manicure – $15 USD per person
- Pedicure – $20 USD per person
What are the main pool hours?
The main pool is open from 7:00 a.m. to 9:00 p.m.
Do you have a gym?
Yes, available from 6:00 a.m. to 8:00 p.m.
About Location and San Juan del Sur
What are some activities that can be done in town?
San Juan del Sur has no shortage of memorable experiences and day trips to enjoy. Visit the Experiences page to learn more about experiences in and around San Juan del Sur or contact reception for details.
How far is La Santa Maria from the border?
45 minutes
How long is the trip from the Managua airport to the Resort?
2.5 hours
How far is La Santa Maria from town?
Our property is within steps of the center of town, an approximately 7-minute walk.
What are the main attractions in your city?
- Viewpoint from Cristo de la Misericordia.
- Playa Hermosa Beach
- La Flor Beach Natural Reserve (Spawning of Paslamas turtles).
- Latin American Spanish School.
- Coastal area in San Juan del Sur Bay
- Art Galeries
- Surfing Lessons in Remanso or Maderas beach.
- Pool and beach clubs
- Canopy tours
- Sailboat Cruising & Fishing
- Rancho Chilamate ~ Horseback Riding
- Private Yoga Classes
Are there any nice spas to get massages in your city?
Yes, there are a variety of beauty salons and spas in town. Contact reception to schedule an appointment.
About Services & Accommodations
Is La Santa Maria a hotel?
La Santa María Boutique Hotel & Residences offers a unique blend of hospitality and property ownership opportunities. Our luxury accommodations include boutique hotel suites and studios for short-term stays, as well as fully-furnished vacation rentals for both short- and long-term guests.
Additionally, La Santa Maria offers exclusive real estate opportunities, allowing you to own a piece of paradise in San Juan del Sur, Nicaragua. Whether you’re interested in becoming a part of our vibrant community or enjoying a luxurious vacation experience, La Santa Maria provides both exceptional stays and investment opportunities.
What is included in the rental price?
Your rate includes the fully-equipped property, including use of the clubhouse, main pool, fitness center, co-working area, playground, lawns and gardens.
How much for housekeeping service?
Boutique Hotel: Daily housekeeping is included for all Boutique Hotel studios and ocean-view suites at no additional cost.
Vacation Rentals: For all other accommodations (apartments, villas), daily cleaning service is available for an additional fee.
Is La Santa Maria all-inclusive?
At this time, our resort is not all-inclusive. That said, reception is pleased to assist you with anything you need. If you wish to bring your own food, the kitchen has utensils for preparation.
Does the room include cleaning services?
We can provide cleaning for an additional cost. Contact our reception for more information.
Do you have Wi-Fi?
Yes, the whole property has fiber optic cable for high-speed internet access.
How many people do the rooms have capacity for?
Our maximum capacity is for 8 people. If you need space for more people, please contact us.
What are the check-in & check-out times?
Check-in: 3:00 p.m.
Check-out:11 a.m.
If your accommodations are ready early, we may allow check-in earlier, but this is at the discretion of the reception and availability.
If you need a later check-out time, please speak to the reception as early as possible. Informing us will help serve future guests that may be coming into the room you are checking out.
Please note that there may be a charge for late check-out times.
Can you help me with scheduling transportation?
Yes, we can help schedule transfers and shuttles. Please contact reception for details.
Do you offer transportation services?
Yes, during your stay, our trusted transportation service partners will be at your disposal. Contact reception for more information.
Do you have discounts or promotions?
Discounts are accepted, but blackout periods apply, such as during our high season (i.e. December and March) and key holiday periods (e.g. Holy Week, Independence Day, etc); other exclusions may apply.
How much is the deposit guarantee?
- Studios: $200 USD
- 2-bedroom apartments: $200 USD
- 3-bedroom apartments $ 300 USD
- Villas: $ 500 USD
Can you provide information about COVID-19 and entry for Nicaragua?
Covid vaccination card is required by authorities to enter Nicaragua. Remember to have your card with both vaccines before you enter the country.
Are there any energy fees?
Our apartments have a maximum included energy consumption of 40 kw per day. If a surplus of energy is used, it will be charged upon departure (nominal fee of fifty cents ($.50 USD) per KW used).